# SERVICE-01: one request and three complete service responses
**Original fictional teaching materials.** The office, providers, documents, people and all 2030 dates below are invented. No real proposal, customer record, supplier material or service performance is represented. The three responses are offers to discuss, not completed services or confirmed bookings. No prices, scoring weights or award rules are supplied.
## Packet inventory and reading boundary
- **REQ v1:** the complete request below, requirements R1–R7.
- **A v1:** Alder Workshop response, paragraphs A:P1–A:P5, complete below.
- **B v1:** Bridge Desk email response, paragraphs B:P1–B:P5, complete below. There is no supplied later correction.
- **C v1:** Cedar Learning service schedule, paragraphs C:P1–C:P4, complete below. It refers to **Appendix 1 — Session plan and support**. That appendix was not supplied and is not part of the packet. The main response is complete as received; the referenced attachment remains missing.
Comparison cutoff: **3 September 2030, 16:00 UTC**. All dates are case dates. A business day in this exercise means Monday through Friday in UTC, with no additional holiday exclusions. Paragraph labels identify the supplied text; they are not proof that a provider can perform it. No precedence rule resolves a conflict within a response.
## REQ v1 — request for a meeting-room orientation service
The coordinator is arranging one orientation for colleagues who use the fictional North office's Room Juniper. Compare each response with the following requirements without selecting a provider. Do not add an alternative session, participant split or changed deliverable to make a response appear to match.
**R1 — Session and place.** Deliver one 90-minute on-site orientation in North office, Room Juniper, on **12 September 2030, 10:00–11:30 UTC**. This is the requested service slot, not a booking confirmation. Capture any provider's acceptance deadline or availability condition.
**R2 — Group size.** The single session must accommodate **up to 12 participants**. The coordinator has not agreed to split the group or book another session.
**R3 — Topics.** Cover all three tasks: booking the room, joining a video call, and restoring the room for the next user at the end. Do not infer the third task from the word “orientation.”
**R4 — Guide.** Supply a **two-page quick-reference guide in both editable DOCX and PDF**, by **13 September 2030, 16:00 UTC**. Preserve any condition that affects that delivery. Slides are not a substitute specified by this request.
**R5 — Revision.** Include **one consolidated revision round** on the guide. The coordinator may send feedback within **five business days after initial guide delivery**, and revised files must be returned within **three business days after that feedback**.
**R6 — Follow-up.** Include **one 30-minute remote Q&A**, held within **10 business days after the orientation**. Capture scheduling conditions; do not treat a shorter offer as the same service.
**R7 — Recording and distribution.** Do not record the session or request a participant contact list. The office coordinator will distribute invitations and the guide. Compare the response's statements with this requested arrangement; do not infer a legal or privacy-compliance result.
## A v1 — Alder Workshop response
**A:P1.** We offer one 90-minute on-site session in North office, Room Juniper, on 12 September 2030, 10:00–11:30 UTC, for up to 12 participants. This slot is available only if the coordinator confirms acceptance by 5 September 2030, 12:00 UTC. We have not booked it on your behalf.
**A:P2.** The orientation covers booking the room, joining a video call, and restoring the room for the next user at the end.
**A:P3.** We will supply a two-page quick-reference guide in editable DOCX and PDF by 13 September 2030, 16:00 UTC, provided the coordinator approves the topic notes by 11 September 2030, 12:00 UTC. If approval is later, the guide delivery date must be agreed again; the original deadline is not guaranteed.
**A:P4.** One consolidated revision round on the guide is included. Send feedback within five business days after initial guide delivery; we return revised files within three business days after that feedback. A remote follow-up Q&A is not included in this response.
**A:P5.** We will not record the session and do not request a participant contact list. Your coordinator will distribute the invitations and guide.
## B v1 — Bridge Desk email response
Subject: Room Juniper orientation — our suggested arrangement
**B:P1.** Thanks for the outline. We can offer one on-site orientation in North office, Room Juniper, on 12 September 2030, from 14:00 to 15:30 UTC instead of the morning slot. Please confirm whether that alternative works before we reserve it.
**B:P2.** We will demonstrate booking the room and joining a video call. We can email a PDF quick-reference guide the following afternoon.
**B:P3.** One revision round is included if you send all notes within 48 hours of the first guide delivery. We have not specified a return time for revised files in this email.
**B:P4.** A 30-minute remote follow-up Q&A within 10 business days after the orientation is included.
**B:P5.** Scheduling details: the remote follow-up is 20 minutes within five business days after the orientation, subject to both calendars having space. To send invitations ourselves, we will need the participant email list. Let us know whether to proceed.
End of complete B v1 email. It contains no other statement about participant capacity, end-of-session room restoration, guide page count, editable files, an exact guide-delivery clock time or session recording. Do not silently appoint P4 or P5 as the controlling version.
## C v1 — Cedar Learning service schedule
**C:P1.** Our package includes all requested deliverables. Proposed session: one on-site orientation, North office, Room Juniper, 12 September 2030, 10:00–11:30 UTC. One facilitator serves a group of up to eight participants. This is a proposed session, not a booking confirmation.
**C:P2.** The session covers the booking calendar and joining a video call. See Appendix 1 — Session plan and support for the detailed topic list and follow-up arrangements.
**C:P3.** Delivery schedule: a two-page quick-reference guide as PDF by 13 September 2030, 16:00 UTC. Editable source files, including DOCX, are not included. No revision round is included; the separate treatment of typo corrections is described in Appendix 1 — Session plan and support.
**C:P4.** We will not record the session or request participant contact details. Your coordinator will send the invitations and distribute the guide.
End of complete C v1 main response. **Appendix 1 — Session plan and support was not supplied.** Its topic details, follow-up arrangements and typo-correction terms cannot be read or quoted from this packet. Do not fill them from the package's general introductory sentence.