Fictional teaching example — all people, organizations and dates below are invented. Not a real application.

# Riley Vale
Operations reporting and coordination

## Profile
Operations support worker with experience maintaining request reports, checking CSV records and writing handoff instructions. Uses Excel filters, lookups and pivot tables to organize operational records.

## Experience
### Reporting Assistant — Alderloop Services
May 2031–April 2034
- Asked the service coordinator which request statuses the monthly review needed and maintained the monthly request workbook around those statuses.
- Checked incoming CSV records for duplicate request_id values and empty assigned_owner cells; sent an exception list to the service coordinator for correction.
- Wrote the guide for rerunning the monthly workbook and checking duplicate identifiers and missing owner values; the team supervisor reviewed it.
- Supported a four-person move from email intake to a shared form by checking the field mapping, drafting the handoff checklist and recording colleagues' questions.

### Service Coordinator — Bracken Desk Cooperative
September 2028–April 2031
- Coordinated room bookings and attendee confirmations for six orientation sessions in February 2030; kept a tracker of unresolved arrangements.
- Wrote the session-host checklist covering room preparation, attendee confirmation and handoff of unresolved arrangements.

## Skills
Excel filters, lookups and pivot tables; CSV record checks; handoff documentation; session coordination.

## Additional learning
SQL practice, May 2034: practised SELECT, WHERE and GROUP BY queries on a supplied training table as a self-directed exercise.

## Education
Diploma in Business Administration — Eastmere Learning Centre, 2028